Returns & Refunds 💚

Every GreenCat item is made to order just for you. That keeps waste low, but it also means we can't take returns or exchanges for buyer's remorse, the wrong size, or a change of mind. Please check the size chart before you order! 📏

Damaged, defective, or misprinted? We've got you.

If your item arrives damaged, misprinted, or defective, or you got the wrong item: 1. Email dagreencat69420@gmail.com within 30 days of delivery. 2. Include your order number and a clear photo of the problem (and the shipping label if the box was damaged). 3. We'll send you a free reprint or a refund. You won't need to mail anything back.

What doesn't qualify

• Wrong size or colour that you picked
• Changing your mind
• Small differences in colour or print placement between screens and real life (all printing has a little of this)
• Wear and tear, or damage from washing that didn't follow the care label
• Packages sent to an address entered wrong at checkout

Pet products 🐶🐱

Pet items are also made to order and follow the same rules. Please supervise your pets with all products, and stop using anything that's been chewed or damaged.

Digital downloads

The Wallpaper Pack and Emote Pack are non-refundable once downloaded. If your file is broken or never arrived, email us and we'll fix it or send a new link.

Cancellations

Orders go into production fast. If you need to cancel, email us right away. Once printing has started, we can't cancel the order.

Refund timing

Approved refunds go back to your original payment method, usually within about 5–10 business days depending on your bank (estimate).